The Employees

Author : Vineet Nayar
Publisher : Harvard Business Press
ISBN 13 : 1422139069
Total Pages : 210 pages
Book Rating : 4.66/5 ( download)

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Download or read book Employees First, Customers Second written by Vineet Nayar and published by Harvard Business Press. This book was released on 2010 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in India, has put such a philosophy into practice with remarkable results. His "employee first, customer second" mantra has been recognized globally as an example of organizational innovation, and was deemed a "new and radical management philosophy" ripe for the picking in the Western world by Business Week. In this book, Nayar himself describes his blunt refusal to treat the flesh and blood of HCL--its people--as "human resource" or as "intellectual capital" or even as an asset like all its other assets-and how his unique perspective led to an holistic transformation of his organization. By putting employees on top of the organizational pyramid, he argues, your company can fully realize the value created in the interface between customers and employees. This book leads managers and executives through the five core aspects of Nayar's approach, demonstrating how to create a sense of urgency, overhaul incentives and reporting structures, foster transparency in communications and feedback, provide platforms for achievement and personal growth, and finally recognize the potential of every individual in the organization. The "Employee First" philosophy should be the fulcrum of the transformation journey of any organization.

Author : Robert Lavigna
Publisher : AMACOM
ISBN 13 : 0814432816
Total Pages : 289 pages
Book Rating : 4.15/5 ( download)

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Download or read book Engaging Government Employees written by Robert Lavigna and published by AMACOM. This book was released on 2013-07-26 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: With over three decades of experience in public sector HR, Bob Lavigna gives managers the tools they need to leverage the talents of government's most important resource: its people. You know firsthand that your government workers are not underworked, overpaid, or mindless clones just carrying out the morally compromised work that politicians forced through the pipeline. Besides having to daily overcome the persona of being a government employee, your hard-working employees face enormous pressures and challenges every day and are asked to solve some of our country’s toughest problems, including unemployment, security, poverty, and education. To be able to return to their desks daily with the passion and commitment required to accomplish these overwhelming duties will require a manager who knows how to leverage talent, improve performance, and inspire passion within these true servants. In Engaging Government Employees, you will learn: Why a highly engaged staff is 20 percent more productive How to get employees to deliver “discretionary effort” How to assess the level of engagement Why free pizza and Coke every Friday is not a viable strategy Engaging Government Employees rejects the typical one-size-fits-all approach to motivation. Drawing on a wealth of empirical evidence, this indispensable resource shows how America’s largest employer can apply the science of engagement to get team members passionate about the agency’s mission and committed to its success.

Author : Sybil Stershic
Publisher : WME Books
ISBN 13 : 9781934229040
Total Pages : 152 pages
Book Rating : 4.40/5 ( download)

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Download or read book Taking Care of the People Who Matter Most written by Sybil Stershic and published by WME Books. This book was released on 2007-10-01 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Mark Murphy
Publisher : McGraw Hill Professional
ISBN 13 : 0071639837
Total Pages : 240 pages
Book Rating : 4.35/5 ( download)

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Download or read book Hundred Percenters: Challenge Your Employees to Give It Their All, and They'll Give You Even More written by Mark Murphy and published by McGraw Hill Professional. This book was released on 2009-12-03 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Push employees to their full potential with “tough love” leadership! “Provides the tools managers need to take ‘average’ employees and create a culture of accountable, fully engaged people. Managers will learn to recognize their leadership style and understand how they, too, can become Hundred Percenters.” Laura Christiansen, Vice President Human Resources, VTech Communications, Inc. "Heavily-researched and loaded with tools and examples, this book shows you how to challenge your employees to achieve the kind of extraordinary results and innovations that every CEO dreams about. Every leader needs to read this book!" Ned Fitch, CEO, Kalahari Tea "Murphy finds that most workplaces are brimming with untapped talent. Only it's suppressed by goal-setting that discourages big ideas and leaders who focus on happiness rather than greatness." Training Magazine We’ve all heard the saying that a happy employee is a motivated employee. But what if that’s not true? Leadership IQ CEO Mark Murphy says the “happy employee” philosophy doesn’t work. A study of more than 500,000 leaders and employees shows that despite the billions of dollars organizations spend to satisfy and engage workers, 72% of employees admit they’re still not giving their best effort at work. Rather, it’s leaders who focus on making their people great—not happy—who inspire Hundred Percenter performance. If you talk to the employees behind today’s great innovations, you’re unlikely to hear, “I was inspired by a boss who coddles me.” Instead you’d probably hear, “My boss challenges me and pushes me past my limits.” Most workplaces are brimming with untapped talent— only it’s suppressed by leaders who fail to connect with and challenge employees to unleash their true potential. Here are just a few of the big ideas in Hundred Percenters: The harder the goals you set, the better your employees will perform You should never use a Compliment Sandwich to deliver feedback Talented Terrors—people with great skills and a bad attitude—can destroy your company culture Before you can start motivating Hundred Percenters, you have to stop demotivating them You should never ask your employees if they’re “satisfied” This groundbreaking book debunks management fads that don’t apply to today’s workplace and provides the facts, theories, and direction you need to become a 100% Leader. Apply Murphy’s leadership lessons and you’ll see innovation, productivity, and profits soar, while employee turnover rates plummet. Hundred Percenters will bring out the best in your workforce.

Author : Jim Harris
Publisher : Amacom
ISBN 13 : 9780814400364
Total Pages : 0 pages
Book Rating : 4.61/5 ( download)

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Download or read book Finding and Keeping Great Employees written by Jim Harris and published by Amacom. This book was released on 2007-04-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on research into best practices at more than 250 companies, this breakthrough book shares how some of todays most progressive organizations are leveraging their core purpose and corporate culture to attract and retain great employees.

Author : United States. Employees' Compensation Appeals Board
Publisher :
ISBN 13 :
Total Pages : 454 pages
Book Rating : 4.85/5 ( download)

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Download or read book Decisions of the Employees' Compensation Appeals Board written by United States. Employees' Compensation Appeals Board and published by . This book was released on 1981 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : United States. Employees' Compensation Appeals Board
Publisher :
ISBN 13 :
Total Pages : 686 pages
Book Rating : 4.84/5 ( download)

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Download or read book Digest and Decisions of the Employees' Compensation Appeals Board written by United States. Employees' Compensation Appeals Board and published by . This book was released on 1988 with total page 686 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author :
Publisher : Government Printing Office
ISBN 13 : 9780160877582
Total Pages : 778 pages
Book Rating : 4.8X/5 ( download)

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Download or read book Digest and Decisions of the Employees Compensation Appeals Board, V. 56 written by and published by Government Printing Office. This book was released on with total page 778 pages. Available in PDF, EPUB and Kindle. Book excerpt: NOTE: NO FURTHER DISCOUNT--OVERSTOCK SALE -- Significantly reduced list price Cited as: 56 ECAB. Includes "Digest and Decisions of the Employees' Compensation Appeals Board" and "Decisions of the Employees' Compensation Appeals Board. American Employees of corporations, small businesses, Federal/State/Municipal Governments, nonprofit organizations, and other areas of employment may be interested in this volume. Additionally, attorneys and law school students may be interested in this volume for compensation research. Related products: Labor Management Relations collection can be found here: https: //bookstore.gpo.gov/catalog/business-finance/labor-management-relations Other products produced by the U.S. Department of Labor can be found here: https: //bookstore.gpo.gov/agency/197 "

Author : United States. Congress. House. Committee on Education and Labor. Subcommittee on Compensation, Health, and Safety
Publisher :
ISBN 13 :
Total Pages : 408 pages
Book Rating : 4.12/5 ( download)

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Download or read book Oversight Hearings on the Federal Employees' Compensation Act written by United States. Congress. House. Committee on Education and Labor. Subcommittee on Compensation, Health, and Safety and published by . This book was released on 1978 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author :
Publisher :
ISBN 13 :
Total Pages : 110 pages
Book Rating : 4.0V/5 ( download)

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Download or read book Demorest v. Genesee County Employees' Retirement Commission, 342 MICH 403 (1955) written by and published by . This book was released on 1955 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: 20