Closing The Communication Gap

Author : H. James Harrington
Publisher : CRC Press
ISBN 13 : 1466574895
Total Pages : 300 pages
Book Rating : 4.92/5 ( download)

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Download or read book Closing the Communication Gap written by H. James Harrington and published by CRC Press. This book was released on 2017-08-21 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator mea

Author : David Solie
Publisher : Penguin
ISBN 13 : 1101097884
Total Pages : 228 pages
Book Rating : 4.85/5 ( download)

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Download or read book How to Say It® to Seniors written by David Solie and published by Penguin. This book was released on 2004-09-07 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to bridging the generation gap. In How to Say It to Seniors, geriatric psychology expert David Solie offers help in removing the typical communication blocks many experience with the elderly. By sharing his insights into the later stages of life, Solie helps in understanding the unique perspective of seniors, and provides the tools to relate to them.

Author : María José Canel
Publisher : John Wiley & Sons
ISBN 13 : 1119135575
Total Pages : 276 pages
Book Rating : 4.79/5 ( download)

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Download or read book Public Sector Communication written by María José Canel and published by John Wiley & Sons. This book was released on 2018-07-31 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.

Author : Naomi Karten
Publisher : Addison-Wesley
ISBN 13 : 0133488705
Total Pages : 440 pages
Book Rating : 4.08/5 ( download)

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Download or read book Communication Gaps and How to Close Them written by Naomi Karten and published by Addison-Wesley. This book was released on 2013-07-15 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the digital version of the printed book (Copyright © 2002). The success of systems or software development depends on effective communication. But have you ever had trouble articulating a complex concept? Have you ever doubted that someone truly understood you–or that you completely received someone’s message? Managers and technical professionals have to communicate effectively in order to understand client requirements, build work-related relationships, meet market demands, and survive time pressures. So often, though, communication breaks down, and nothing gets done (or done well, at least). Thankfully, Naomi Karten–author of Managing Expectations–is here to help. Readers learn how to improve the way they handle a wide variety of communication conflicts, from one-on-one squabbles to interdepartmental chaos to misinterpretations between providers and customers. Drawing on a variety of recognizable experiences and on useful models for understanding personalities, such as the Myers-Briggs Type Indicator and the teachings of family therapist Virginia Satir, Karten provides a series of powerful tools and concepts for resolving communication problems–as well as methods for preventing them in the first place. Inadequate communications include misunderstood or missed messages, contradictory or mixed messages, and messages that are intentionally sabotaged. As the author notes, these miscommunications “can have a damaging, puzzling, and counterproductive impact on projects and relationships.” Karten helps readers identify many of the common factors that can cause communication gaps. For example, mistaken assumptions of understanding lack of follow-up unfixed project terminology emotional baggage personality conflicts mismatched communication preferences Karten’s witty, conversational tone makes this book easy to read; her real-life stories and examples make it easy to understand; and her use of hilarious cartoons by Mark Tatro brings her lessons to life. Communication Gaps and How to Close Them is a must-read for anyone who recognizes that the way he or she communicates in professional encounters, as well as in personal ones, can be improved. With Karten’s useful insights and practical techniques, this book will change not only how you communicate but also how you think about communication.

Author : Peter Nixon
Publisher : John Wiley & Sons
ISBN 13 : 1118157869
Total Pages : 106 pages
Book Rating : 4.62/5 ( download)

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Download or read book Dialogue Gap written by Peter Nixon and published by John Wiley & Sons. This book was released on 2012-02-06 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book that bridges the chasm between communication and understanding in negotiations For years Peter Nixon worked with people from all walks of life, teaching them the art of negotiation. But it soon became apparent that the issue was not negotiation itself, but dialogue between parties. We have become experts at sending information—via email, text message, Internet, TV, and other forms of media, communicating, but not engaging, in an active dialogue defined by collaborative thinking. In Dialogue Gap, Nixon explores this growing disconnect and its significance in an increasingly globalized world where the ability to engage with others—in order to address issues like climate change, cultural differences, etc.—has become essential. Helps the reader differentiate communication and dialogue Explores the make-up and causes of the "Dialogue Gap" and what constitutes "good" dialogue (the right people talking about the right issues in the right way at the right time and in the right place) Identifies the most common reasons people don't dialogue effectively and provides helpful tips on how to engage in more effective, productive dialogues Effective dialogue is essential for general success, ensuring that all key stakeholders—in business, politics, or elsewhere—get what they want in the most efficient and productive way possible. Looking at successful and failed dialogues the author has experienced first-hand in Asia, Europe, North America, the Caribbean, and the Middle East in both the public and private sector from across industries, Dialogue Gap provides essential information for making the most of your interactions with others.

Author : Baruti K. Kafele
Publisher : ASCD
ISBN 13 : 1416617329
Total Pages : 155 pages
Book Rating : 4.27/5 ( download)

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Download or read book Closing the Attitude Gap written by Baruti K. Kafele and published by ASCD. This book was released on 2013 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication offers sage advice on how to close the achievement gap by addressing the "attitude gap" that often affects underperforming students of all racial and ethnic groups.

Author : Lillian Glass
Publisher :
ISBN 13 : 9781929873241
Total Pages : 251 pages
Book Rating : 4.47/5 ( download)

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Download or read book He Says She Says written by Lillian Glass and published by . This book was released on 2015-06-17 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dr. Glass is a world renown Communication and Body Language expert and pioneer in the field of Gender Differences in Communication. She was the one who taught Dustin Hoffman how to sound like a women for his Academy Award winning role in Tootsie. Not only does she identify the 105 Sex Talk Differences that affect male/female interaction, she provides specific guidelines for men and for women to follow in order to build a more solid and fulfilling relationship with the opposite sex. Peppered with case examples and important findings from an eye-opening Gallup poll she commissioned, this fascinating book discusses the differences in the way men and women communicate--including body language, facial expressions, and voice--and offers real solutions for ending the battle between the sexes.This book is the only gives definitive answers as to why men and women differ so greatly in the area of communication between the sexes, but it is the only book which provides the reader with practical information they can utilize in order to improve communication and relationships with the opposite sex.

Author : Mark Winne
Publisher : Beacon Press
ISBN 13 : 0807047317
Total Pages : 184 pages
Book Rating : 4.16/5 ( download)

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Download or read book Closing the Food Gap written by Mark Winne and published by Beacon Press. This book was released on 2009-01-01 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: This powerful call to arms offers a realistic vision for getting locally produced, healthy food onto everyone’s table, “[blending] a passion for sustainable living with compassion for the poor” (Dr. Jane Goodall) In Closing the Food Gap, food activist and journalist Mark Winne poses questions too often overlooked in our current conversations around food: What about those people who are not financially able to make conscientious choices about where and how to get food? And in a time of rising rates of both diabetes and obesity, what can we do to make healthier foods available for everyone? To address these questions, Winne tells the story of how America’s food gap has widened since the 1960s, when domestic poverty was “rediscovered,” and how communities have responded with a slew of strategies and methods to narrow the gap, including community gardens, food banks, and farmers’ markets. The story, however, is not only about hunger in the land of plenty and the organized efforts to reduce it; it is also about doing that work against a backdrop of ever-growing American food affluence and gastronomical expectations. With the popularity of Whole Foods and increasingly common community-supported agriculture (CSA), wherein subscribers pay a farm so they can have fresh produce regularly, the demand for fresh food is rising in one population as fast as rates of obesity and diabetes are rising in another. Over the last three decades, Winne has found a way to connect impoverished communities experiencing these health problems with the benefits of CSAs and farmers’ markets; in Closing the Food Gap, he explains how he came to his conclusions. With tragically comic stories from his many years running a model food organization, the Hartford Food System in Connecticut, alongside fascinating profiles of activists and organizations in communities across the country, Winne addresses head-on the struggles to improve food access for all of us, regardless of income level.

Author : David Solie
Publisher : Penguin
ISBN 13 : 9780735203808
Total Pages : 228 pages
Book Rating : 4.06/5 ( download)

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Download or read book How to Say It® to Seniors written by David Solie and published by Penguin. This book was released on 2004-09-07 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to bridging the generation gap. In How to Say It to Seniors, geriatric psychology expert David Solie offers help in removing the typical communication blocks many experience with the elderly. By sharing his insights into the later stages of life, Solie helps in understanding the unique perspective of seniors, and provides the tools to relate to them.

Author : Kathleen Kelley Reardon
Publisher : Little Brown & Company
ISBN 13 : 9780316736343
Total Pages : 200 pages
Book Rating : 4.41/5 ( download)

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Download or read book They Don't Get It, Do They? written by Kathleen Kelley Reardon and published by Little Brown & Company. This book was released on 1996-05-01 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines the gender communication gap in business and demonstrates why differing perceptions, objectives, and verbal and body language create a chasm between the sexes