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Author : Rick Brinkman
Publisher :
ISBN 13 : 9781259011535
Total Pages : 283 pages
Book Rating : 4.34/5 ( download)
Download or read book Dealing with People You Can't Stand written by Rick Brinkman and published by . This book was released on 2012 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Rick Brinkman
Publisher : McGraw Hill Professional
ISBN 13 : 0071807853
Total Pages : 346 pages
Book Rating : 4.52/5 ( download)
Download or read book Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst written by Rick Brinkman and published by McGraw Hill Professional. This book was released on 2012-07-27 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people! Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today. Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to: Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people This enhanced eBook includes features you won’t find in the print edition, including: 7 comic book style presentations embedded with audio that depict different scenarios of dealing with toxic personalities—illustrating tips and strategies for making the best of the situation 16 entertaining and engaging videos showing how to resolve conflict situations with demonstrated positive and negative strategies Link to the Lens-of-Understanding Self-Assessment you can complete to evaluate your relationships with people in your life Access to a 27-minute audio of the authors explaining on how to change your overall attitude, so you can use the tools in the book even more effectively Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.
Author : Dr. Rick Brinkman
Publisher : McGraw Hill Professional
ISBN 13 : 9780071487153
Total Pages : 128 pages
Book Rating : 4.58/5 ( download)
Download or read book Dealing With Difficult People written by Dr. Rick Brinkman and published by McGraw Hill Professional. This book was released on 2006-04-07 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
Author : Dr. Mike Bechtle
Publisher : Baker Books
ISBN 13 : 1441239626
Total Pages : 214 pages
Book Rating : 4.24/5 ( download)
Download or read book People Can't Drive You Crazy If You Don't Give Them the Keys written by Dr. Mike Bechtle and published by Baker Books. This book was released on 2012-10-01 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes they seem like they're on a mission to make us miserable! There's always that one person. The one who hijacks your emotions and makes you crazy. The one who seems to thrive on drama. If you could just "fix" that person, everything would be better. But we can't fix other people--we can only make choices about ourselves. In this cut-to-the-chase book, communication expert Mike Bechtle shows readers that they don't have to be victims of other people's craziness. With commonsense wisdom and practical advice that can be implemented immediately, Bechtle gives readers a proven strategy to handle crazy people. More than just offering a set of techniques, Bechtle offers a new perspective that will change readers' lives as they deal with those difficult people who just won't go away.
Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181814
Total Pages : 306 pages
Book Rating : 4.18/5 ( download)
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author : Alan Loy McGinnis
Publisher : Fortress Press
ISBN 13 : 145140350X
Total Pages : 202 pages
Book Rating : 4.03/5 ( download)
Download or read book Bringing Out the Best in People written by Alan Loy McGinnis and published by Fortress Press. This book was released on 1985-01-01 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Originally published in 1985, this bestselling, essential book about management and motivation has over 1 million copies in print and remains relevant for today. Alan Loy McGinnis, author of the award-winning, international bestseller The Friendship Factor, studied great leaders throughout history, the most effective organizations of modern times, and prominent psychologists to culminate a wealth of motivational tips and ideas. In this book are 12 practical principles to help anyone -- parent, manager, teacher, friend -- motivate, inspire, influence, and build enthusiasm. Mastering the art of motivation and improving relational habits isn't easy but McGinnis includes encouragement alongside real-life examples to relay life application for any scenario. Every chapter is a must-read with deeper revelations on specific topics and powerful ways to focus one's energy toward change and improvement. People management, team-building, individual assessment, goal setting, accountability, and dealing with trouble-makers are just a few of the topics covered in the highly accessible chapters. McGinnis' positive and strengths-based approach inspires momentous change, allowing individuality and input along the way. Bringing out the best starts with you, and then you can bring out the best in others.
Author : Ken Schmidt
Publisher : Simon and Schuster
ISBN 13 : 1501155636
Total Pages : 368 pages
Book Rating : 4.35/5 ( download)
Download or read book Make Some Noise written by Ken Schmidt and published by Simon and Schuster. This book was released on 2018-11-13 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: The former director of communications at Harley-Davidson and one of the most sought-after speakers in the world reveals his exhilarating, innovative approach to creating customer loyalty and marketplace dominance. Ken Schmidt is a wanted man. His role in transforming Harley-Davidson Motor Company—one of the most celebrated corporate success stories in history—led business leaders all over the world to seek his guidance. After all, how many companies can get their customers to tattoo their logo on their arms? After having worked with more than one thousand companies worldwide, Schmidt is ready to share the secrets that spurred Harley-Davidson’s remarkable turnaround. An avid motorcycle enthusiast, Schmidt harnessed his passion for riding to create his famed Noise Cubed Trilogy—the three questions he asks every one of his clients. They assess a company’s positioning, competitiveness, and reputation, and are the key ingredients for any successful corporation: What do the customers your business served yesterday say about your business when they’re talking about you to prospective customers? What do you want them to say? What are you doing to get them to say it? In Make Some Noise, Schmidt shares his full-throttle approach for businesses and individuals alike. Anyone looking to become more competitive and grow customer loyalty can learn from the case studies and experiences he shares. From a nondescript heavy construction company, to the most high-end “luxury” gas station in America, to Apple, and to his own personal landscaper, Schmidt illustrates how the answers to his trio of questions will yield a course of action to stand out in today’s marketplace.
Author : Linda Byars Swindling
Publisher : John Wiley & Sons
ISBN 13 : 111849296X
Total Pages : 224 pages
Book Rating : 4.63/5 ( download)
Download or read book Stop Complainers and Energy Drainers written by Linda Byars Swindling and published by John Wiley & Sons. This book was released on 2013-02-26 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.
Author : Elizabeth B. Brown
Publisher : Baker Books
ISBN 13 : 1441207368
Total Pages : 256 pages
Book Rating : 4.64/5 ( download)
Download or read book Living Successfully with Screwed-Up People written by Elizabeth B. Brown and published by Baker Books. This book was released on 2010-02-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unfortunately, the world is full of screwed-up people. But the good news, says Elizabeth Brown, is that your world no longer has to revolve around them. With brilliant insights and a keen sense of humor, this trusted author and sought-after speaker shows readers how to: • stop the power of whatever is eating them alive • productively respond when confronted • remain poised and in control when everyone around them loses it • win fairly in unfair battles • let go of what has been, or what they wish would be, and live triumphantly now Dozens of real-life success stories, brief diagnostic tests, and practical tools are included to help readers assess their own situations and gain confidence to change self-defeating behaviors. This popular word-of-mouth bestseller now has an updated look.
Author : Alan A. Cavaiola
Publisher :
ISBN 13 : 9781572242197
Total Pages : 220 pages
Book Rating : 4.91/5 ( download)
Download or read book Toxic Coworkers written by Alan A. Cavaiola and published by . This book was released on 2000 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Toxic Coworkers, the authors pinpoint a variety of personality traits and disorders, showing how they come about and offering effective strategies for coping with them. They cover the range of familiar types, from hyperactives, histrionics, and sociopaths to narcissists and obsessive-compulsives and provide concrete techniques for surviving them. 12 charts.
