Professional Management Of Housekeeping Operations

Author : Thomas J. A. Jones
Publisher : John Wiley & Sons
ISBN 13 : 047176244X
Total Pages : 490 pages
Book Rating : 4.47/5 ( download)

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Download or read book Professional Management of Housekeeping Operations written by Thomas J. A. Jones and published by John Wiley & Sons. This book was released on 2007-10-26 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college

Author : Delphina Fonseca
Publisher :
ISBN 13 : 9781681175546
Total Pages : 280 pages
Book Rating : 4.41/5 ( download)

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Download or read book Professional Management of Housekeeping Operations written by Delphina Fonseca and published by . This book was released on 2016-08-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every house, whether private, like yours, or commercial like offices, shops, hotels, hospitals, clubs, etc., needs to be kept clean and tidy, so that it looks inviting to all. This is where housekeeping comes in. Cleaning and maintenance services can be spotted very easily anywhere. Today's professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. Professional Housekeeper is an extra pair of hands - whether it's cleaning, laundry, ironing or any other household chores. A housekeeper is a person employed to manage a household, and the domestic staff. The housekeeper is second in command in the house and except in large establishments, where there is a house steward, the housekeeper must consider his/herself as the immediate representative of her mistress. Housekeeping managers see to it that hotel guests have adequate supplies both within their hotel rooms and in the public areas that they visit, such as the spa and washrooms. Different categories of hotel rooms entitle guest to different supplies. For example in a standard room, guests might receive only bathroom supplies, while in executive rooms, hotel services could include mini-bars, laundry and pressing services. It is the responsibility of the housekeeping manager to ensure that a hotel guest receives all the housekeeping services he purchased. Housekeeping managers receive and act on complaints from hotel guests relating to the state of their rooms or public areas. A hotel housekeeping manager is in a unique position to make recommendations about improvements to the hotel services due to his close interaction with the guests.Professional Management of Housekeeping Operations is an invaluable tool for this ever-changing profession. With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a guide for today's lodging industry. This book addresses the changing, growing role of the housekeeping department to include maintenance of grounds, room service management, and foodservice facilities.

Author : Robert J. Martin
Publisher : Wiley
ISBN 13 : 9780471198628
Total Pages : 0 pages
Book Rating : 4.25/5 ( download)

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Download or read book Professional Management of Housekeeping Operations written by Robert J. Martin and published by Wiley. This book was released on 1998-04-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the changing, growing role of the housekeeping department to include maintenance of health club facilities, grounds, valet, and foodservice facilities.

Author : Aleta A. Nitschke
Publisher : Pearson Higher Ed
ISBN 13 : 0133454371
Total Pages : 619 pages
Book Rating : 4.76/5 ( download)

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Download or read book Managing Housekeeping Operations (AHLEI) written by Aleta A. Nitschke and published by Pearson Higher Ed. This book was released on 2013-04-29 with total page 619 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Housekeeping is critical to the success of today's hospitality operations. The third edition of this textbook shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.

Author : Margaret M. Kappa
Publisher : Educational Institute of American Hotel & Motel Association
ISBN 13 :
Total Pages : 510 pages
Book Rating : 4.60/5 ( download)

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Download or read book Managing Housekeeping Operations written by Margaret M. Kappa and published by Educational Institute of American Hotel & Motel Association. This book was released on 1997 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : G. Raghubalan
Publisher : Oxford University Press, USA
ISBN 13 : 9780199451746
Total Pages : 772 pages
Book Rating : 4.45/5 ( download)

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Download or read book Hotel Housekeeping written by G. Raghubalan and published by Oxford University Press, USA. This book was released on 2015 with total page 772 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying DVD contains videos & PowerPoint presentations on different aspects of hotel houskeeping .

Author : Robert J. Martin
Publisher :
ISBN 13 :
Total Pages : 488 pages
Book Rating : 4.64/5 ( download)

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Download or read book Professional Management of Housekeeping Operations written by Robert J. Martin and published by . This book was released on 1992-04-14 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides students and practitioners with the latest data on how to open, operate and manage housekeeping in a hotel or motel. Presents material in the order of responsibilities encountered by someone assigned to open a new facility and uses an authentic facility model throughout. New to this edition is a chapter on environmental services which covers hospitals and health care institutions, elementary microbiology, infectious waste control and disposal; additional information on material management with attention to OSHA requirements for handling cleaning supplies and chemicals; an expanded chapter on loss prevention, security surveys and liability due to negligence; and detailed coverage on budgeting a rooms department for a commercial hotel.

Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.64/5 ( download)

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Download or read book Managing Housekeeping Operations written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Malini Singh & Jaya B. George
Publisher :
ISBN 13 : 9788179929476
Total Pages : 0 pages
Book Rating : 4.77/5 ( download)

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Download or read book Housekeeping Operations, Design and Management written by Malini Singh & Jaya B. George and published by . This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Housekeeping Operations, Design And Management is a comprehensive textbook, which aims to cover all relevant theoretical and practical aspects of housekeeping with special reference to hotels. The book is divided into three sections operations, design and management. The first part covers the theoretical foundation and techniques of operation of housekeeping and gives the basic knowledge of practical housekeeping. The second part of the book covers the design aspects in housekeeping, which includes interior decoration, floral design, uniform design and textiles. The third section of the book highlights the managerial aspects of housekeeping, which includes contract services, human resource management, budgets and also the latest trends in the accommodation department of hotels. The book also highlights the relation between interior decoration and housekeeping. It is specially designed for students pursuing a degree or diploma in Hotel Management/Home Science, and also for housekeepers working in the industy. The photographs, charts, diagrams and tables are useful in coverage of the concepts of housekeeping. The book is also helpful for entrepreneurs who want to start their own housekeeping concern.

Author : Matt A. Casado
Publisher : Wiley Global Education
ISBN 13 : 1118214323
Total Pages : 282 pages
Book Rating : 4.29/5 ( download)

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Download or read book Housekeeping Management written by Matt A. Casado and published by Wiley Global Education. This book was released on 2012-04-13 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations. The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book also incorporates new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.