The Cultural Imperative

Author : Richard D. Lewis
Publisher : Nicholas Brealey Publishing
ISBN 13 :
Total Pages : 374 pages
Book Rating : 4.83/5 ( download)

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Download or read book The Cultural Imperative written by Richard D. Lewis and published by Nicholas Brealey Publishing. This book was released on 2003 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: N, language, geography and history, maintain its influence on the human consciousness?In The.

Author : Geoffrey Galt Harpham
Publisher : University of Chicago Press
ISBN 13 : 0226316904
Total Pages : 344 pages
Book Rating : 4.01/5 ( download)

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Download or read book The Ascetic Imperative in Culture and Criticism written by Geoffrey Galt Harpham and published by University of Chicago Press. This book was released on 2011-01-15 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this bold interdisciplinary work, Geoffrey Galt Harpham argues that asceticism has played a major role in shaping Western ideas of the body, writing, ethics, and aesthetics. He suggests that we consider the ascetic as "the 'cultural' element in culture," and presents a close analysis of works by Athanasius, Augustine, Matthias, Grünewald, Nietzsche, Foucault, and other thinkers as proof of the extent of asceticism's resources. Harpham demonstrates the usefulness of his findings by deriving from asceticism a "discourse of resistance," a code of interpretation ultimately more generous and humane than those currently available to us.

Author : Linden Brown
Publisher : McGraw-Hill Education
ISBN 13 : 9780071821148
Total Pages : 336 pages
Book Rating : 4.47/5 ( download)

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Download or read book The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance written by Linden Brown and published by McGraw-Hill Education. This book was released on 2014-01-07 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: BECOME THE ENVY OF YOUR INDUSTRY WITH A CUSTOMER-CENTRIC CULTURE Winner of Marketing Book of the Year 2015 by Marketing and Sales Books For the first time, this groundbreaking guide unlocks the secrets used by Amazon, Virgin, Apple, Starbucks, and salesforce.com. It creates a guide for success based on three years of scientific study drawing insights from more than 100 businesses to identify seven key factors. When implemented together these factors have been proven to drive superior business performance. Customer culture is as fundamental to business performance as breathing is to living. It is the life force of your business. This applies no matter what your industry sector. And with the evidence-based methods in this book, you can replicate their success in your business! The Customer Culture Imperative reveals the key disciplines of customer culture that consistently predict enhanced, sustainable business results. Each one is linked to a particular strategy and drives predictable and measurable improvements in one or more business performance factors--from innovation and customer satisfaction to growth in sales and profits to higher rates of new-product success. It gives you the tools to: Inspire everyone in the company to embrace a customer-centric culture Unify efforts across units by creating a "common language" for change Collect and measure data from your efforts and benchmark your progress Make change long term so you leave a legacy of an enduring business Creating a customer-centric company takes more than making an investment in the customer service department and systems. It's about building a culture in which the customer is at the heart of all decisions made within every function and unit. What's best for the customer is what's best for business. Make that a part of the DNA of your organization, and you will lead your company to unprecedented success. Guaranteed. PRAISE FOR THE CUSTOMER CULTURE IMPERATIVE "Linden and Chris Brown have written the best book on what it takes to build a genuine customer culture in an organization. Their framework and their stories will inspire you to take the next step." -- Philip Kotler, S. C. Johnson Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University "A customer-focused culture is a powerful competitive advantage. This book will show you how to diagnose the level of a customer culture and then make the leadership moves to raise this level." -- George Day, Geoffrey T. Boisi Professor of Marketing and Co-Director of the Mack Institute for Innovation Management, Wharton, University of Pennsylvania "Creating unique customer engagements is an essential ingredient of the 'Starbucks Experience.' Crafting an authentic culture is essential to insuring that all employees consistently execute and innovate the highest quality customer experience. Linden and Chris provide a unique framework and road map to build this culture within large and small organizations." -- Arthur Rubinfeld, chief creative officer and president, Global Innovation and Evolution Fresh Retail, Starbucks "Smart phones, smart networks, and personalized apps are changing the way people live and work--giving control to an emerging class of globally connected customers that have the power to shift markets. Linden and Chris Brown’s work will help you understand what is happening and what it means to your business.” -- David Thodey, Chief Executive Officer, Telstra "Over the 40+ years of my life in business I have always known that a customer culture is the key to success. How to achieve it has been a continuous search and challenge. This book is the clearest roadmap I have read to truly achieve a customer culture and all the benefits it brings.” -- John Stanhope, Chairman, Australia Post "Some books (alas, very rare) summarise well-researched management theory, combined with current best practice, to deliver powerful and pragmatic guidelines for growing shareholder value. This is one such book. Read it. Enjoy it. It is a powerful contribution to best practice.” -- Malcolm MacDonald, Emeritus Professor, Cranfield University School of Management "Smart phones, smart networks, and personalized apps are changing the way people live and work,giving control to an emerging class of globally connected customers that have the power to shift markets. Linden and Chris Brown’s work will help you understand what is happening and what it means to your business.”--David Thodey, Chief Executive Officer, Telstra "Over the 40+ years of my life in business I have always known that a customer culture is the key to success. How to achieve it has been a continuous search and challenge. This book is the clearest roadmap I have read to truly achieve a customer culture and all the benefits it brings.”--John Stanhope, Chairman, Australia Post "Some books, alas very rare, summarise well-researched management theory, combined with current best practice, to deliver powerful and pragmatic guidelines for growing shareholder value. This is one such book. Read it. Enjoy it. It is a powerful contribution to best practice.”--Malcolm MacDonald, Emeritus Professor, Cranfield University School of Management "This easy to read book provides essential and unique guidance for driving the critical relationship between customer centricity and sustained organisational performance."-—Dr Ramzi Fayed, Executive Dean, Australian Graduate School of Leadership

Author : Shirley Gibson
Publisher :
ISBN 13 :
Total Pages : 187 pages
Book Rating : 4.71/5 ( download)

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Download or read book The Cultural Imperative written by Shirley Gibson and published by . This book was released on 1986 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : David W. Orr
Publisher : Island Press
ISBN 13 : 1597267007
Total Pages : 393 pages
Book Rating : 4.07/5 ( download)

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Download or read book Hope Is an Imperative written by David W. Orr and published by Island Press. This book was released on 2011 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author has championed the cause of ecological literacy in higher education, helping to establish and shape the field of ecological design, and working to raise awareness of the threats to future generations posed by humanity's current unsustainable trajectory.This volume brings together his most important works.

Author : Joel Black
Publisher : Routledge
ISBN 13 : 1135354324
Total Pages : 297 pages
Book Rating : 4.29/5 ( download)

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Download or read book The Reality Effect written by Joel Black and published by Routledge. This book was released on 2013-08-21 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: It used to be only movies were on film; now the whole world is. The most intimate and most banal moments of our lives are constantly recorded for public consumption. In The Reality Effect, Joel Black argues that the desire to make visible every aspect of our lives is an impulse derived from cinema- one that has made life both more graphic and less "real." He approaches film as a documentary medium that has obscured-if not obliterated- the line between reality and fiction. To illustrate this effect, Black traces the uncanny interplay between movies and real-life events through a series of comparative analyses-from Lolita and the murder of JonBenét Ramsey to Wag the Dog and the Clinton scandal to Crash and Princess Diana's violent death.

Author : Linden Brown
Publisher : McGraw Hill Professional
ISBN 13 : 0071819827
Total Pages : 208 pages
Book Rating : 4.24/5 ( download)

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Download or read book The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance written by Linden Brown and published by McGraw Hill Professional. This book was released on 2013-12-06 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do Toyota, Apple, and Zappos have in common? CUSTOMER-CENTRIC CULTURE And now, with this research-based method, you can replicate their success with your business Based on more than 60 studies and the authors’ three-year proprietary research project with more than 100 companies, The Customer Culture Imperative demonstrates that organizations exhibiting a strong "customer-centric culture" do, in fact, produce superior business performance. It provides diagnostic tools and a roadmap for effective implementation, designed to make cultural change concrete and actionable in any organization. Dr. Linden R. Brown is chairman and co-founder of MarketCulture Strategies Inc. Christopher Brown is the former marketing director for Hewlett-Packard for the South Pacific and is presently a Silicon Valley-based sales and marketing consultant.

Author : Deborah Lupton
Publisher : SAGE
ISBN 13 : 1446265846
Total Pages : 193 pages
Book Rating : 4.40/5 ( download)

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Download or read book The Imperative of Health written by Deborah Lupton and published by SAGE. This book was released on 1995-06-15 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this reappraisal of public health and health promotion in contemporary societies, Deborah Lupton explores public health and health promotion using contemporary sociocultural and political theory, particularly that building on Foucault′s writings on subjectivity, embodiment and power relations. The author examines the implications of the new social theories for the study of health promotion and health communication to analyze the symbolic nature of public health practices, and explores their underlying meanings and assumptions.

Author : Oliver Charbonneau
Publisher : Cornell University Press
ISBN 13 : 1501750739
Total Pages : 301 pages
Book Rating : 4.31/5 ( download)

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Download or read book Civilizational Imperatives written by Oliver Charbonneau and published by Cornell University Press. This book was released on 2020-09-15 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Civilizational Imperatives, Oliver Charbonneau reveals the little-known history of the United States' colonization of the Philippines' Muslim South in the early twentieth century. Often referred to as Moroland, the Sulu Archipelago and the island of Mindanao were sites of intense US engagement and laboratories of colonial modernity during an age of global imperialism. Exploring the complex relationship between colonizer and colonized from the late nineteenth century until the eve of the Second World War, Charbonneau argues that American power in the Islamic Philippines rested upon a transformative vision of colonial rule. Civilization, protection, and instruction became watchwords for US military officers and civilian administrators, who enacted fantasies of racial reform among the diverse societies of the region. Violence saturated their efforts to remake indigenous politics and culture, embedding itself into governance strategies used across four decades. Although it took place on the edges of the Philippine colonial state, this fraught civilizing mission did not occur in isolation. It shared structural and ideological connections to US settler conquest in North America and also borrowed liberally from European and Islamic empires. These circuits of cultural, political, and institutional exchange—accessed by colonial and anticolonial actors alike—gave empire in the Southern Philippines its hybrid character. Civilizational Imperatives is a story of colonization and connection, reaching across nations and empires in its examination of a Southeast Asian space under US sovereignty. It presents an innovative new portrait of the American empire's global dimensions and the many ways they shaped the colonial encounter in the Southern Philippines.

Author : Rachel Brown-Chidsey
Publisher : Guilford Press
ISBN 13 : 1462506879
Total Pages : 401 pages
Book Rating : 4.73/5 ( download)

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Download or read book Assessment for Intervention written by Rachel Brown-Chidsey and published by Guilford Press. This book was released on 2012-01-01 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Problem-solving assessment is an essential component of multi-tiered systems of support such as response to intervention (RTI) and positive behavioral interventions and supports (PBIS). This authoritative work provides a complete guide to implementing a wide range of problem-solving assessment methods: functional behavioral assessment, interviews, classroom observations, curriculum-based measurement, rating scales, and cognitive instruments. Prominent experts demonstrate the key role of assessment throughout the process of supporting at-risk students, from identifying academic and behavioral problems to planning and monitoring interventions. Several chapters include reproducible forms that can be downloaded and printed in a convenient 8 1/2" x 11" size. New to This Edition *Reflects current education policy and best practices. *Seminal chapter on problem solving by Stanley Deno has been updated with a revised model. *All chapters now discuss assessment in the context of multi-tiered systems of support. *Chapter on working with culturally and linguistically diverse learners. *Chapter on graphing student data. See also Response to Intervention, Second Edition, which provides step-by-step guidelines and practical tools for implementing RTI school-wide.