The Fish Rots From The Head

Author : Bob Garratt
Publisher : Profile Books
ISBN 13 : 1847650503
Total Pages : 320 pages
Book Rating : 4.04/5 ( download)

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Download or read book The Fish Rots From The Head written by Bob Garratt and published by Profile Books. This book was released on 2010-08-06 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a Chinese proverb says 'The fish rots from the head' and so it is with businesses and other organisations - the buck starts and stops in the boardroom. This third edition of Bob Garratt'sbestselling book that highlights the importance of effectivecorporate governance has been extensively updated following the corporate scandals of the early 2000s - Enron, WorldCom, Tyco - and the abysmal boardroom standards that the recent credit crunch and ensuing global financial crisis brought to light. This new edition builds on the Learning Board model developed by the author and now widely used internationally by corporations and public sector organisations such as the NHS. The result is a thought-provoking and highly practical book that will be invaluable to all those with responsibility for corporate governance - and also those who subject them to scrutiny. What Sir Adrian Cadbury, whose committee's groundbreaking report on corporate governance was published nearly twenty years ago, said about the first edition remains as true today as ever:'No director can afford to ignore this book'.

Author : Bob Garratt
Publisher : HarperCollins Publishers
ISBN 13 : 9780006386704
Total Pages : 0 pages
Book Rating : 4.09/5 ( download)

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Download or read book The Fish Rots from the Head written by Bob Garratt and published by HarperCollins Publishers. This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Set against today’s backdrop of boardroom scandal and incompetence, an important book that clarifies the tasks and liabilities of the board and provides a programme of learning.

Author : Richard Ssebaggala
Publisher :
ISBN 13 : 9781520304229
Total Pages : 139 pages
Book Rating : 4.26/5 ( download)

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Download or read book The Fish Rots from the Head! written by Richard Ssebaggala and published by . This book was released on 2017-01-04 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Fish Rots from the Head takes the bull by the horns and addresses the challenges of poor customer service in Africa. The writer comes from Uganda but raises service challenges one sees everywhere on the African continent, often in establishments that lay claim to international accreditation. The Fish Rots from the Head is important because it attempts to approach the age-old challenge of customer relations management from an African point of view - specifically by illustrating that part of the problem is with cut and paste training programs as well as importing physical labor and standards that pay limited heed to the cultural mores of the natives.The Fish Rots from the Head is important because it acknowledges that by the time the customer encounters unsatisfactory service, the problem already lies elsewhere - with management. There is nothing new about this; what is new is admitting it in an African setting where it is always assumed that to invest money in setting up a business means that one is the owner of all wisdom.This book not only sheds light on the causes (often unseen) of poor customer service, but also best practice and practical solutions. All the case studies in the publication are from the writer's personal experience which gives the book the authority and authenticity of a native observer.This is a book intended for decision makers, managers, entrepreneurs, human resources practitioners, anyone studying administration and/or customer relationship management and those already struggling with how to improve seemingly intractable customer service standards in organizations that are already up and running.

Author : Bob Garratt
Publisher : Routledge
ISBN 13 : 1351244019
Total Pages : 228 pages
Book Rating : 4.15/5 ( download)

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Download or read book Stop the Rot written by Bob Garratt and published by Routledge. This book was released on 2017-09-19 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following the international success of The Fish Rots from the Head: Developing Effective Directors, this sequel from Bob Garratt explains the public's distrust of the people who govern us - the directors, owners, regulators and politicians - and how this can be changed. Currently, Corporate Governance is too narrow and fragmented. The growing gap between the angry public and the urban elite, made manifest by Brexit and Trump, is due to a lack of appreciation by both parties of the roles and values of well-governed organisations in bonding a society at both national and international levels. This book pulls no punches and directly challenges directors and politicians to reframe their thinking about 'governance' to address the public's distrust of them. This is the ROT that needs to be STOPPED. This book is truly radical in going back to basics and then designing a new national action learning system between the four main players overseen by continuous public scrutiny. It is designed to counter the official reports of organisational failure that end too frequently with the weasel words 'but the main problem was a failure of corporate governance'. Currently this is code for 'so no-one can do much about it'. This book shows what can be done. The book explains how the disjointed responses to the angry public have resulted in a series of unhelpful regulations made worse by their thoughtless application. This reaction has reduced the chances of directors being able to deliver their main purpose - ensuring the future of their business by better understanding the complexities of their future financial, social and environmental policies and enabling improved creativity and thoughtful risk-taking. Stop the Rot sets governance in a much wider social context. The acceptance of global Human Values in all of our organizations, with their necessary ethics and behaviours, ensures the development of Inclusive Capitalism to the advantage of all.

Author : Sir James Porter
Publisher :
ISBN 13 :
Total Pages : 316 pages
Book Rating : 4.74/5 ( download)

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Download or read book Observations on the Religion, Law, Government, and Manners, of the Turks ... written by Sir James Porter and published by . This book was released on 1768 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : Martin Demant Frederiksen
Publisher : Helsinki University Press
ISBN 13 : 9523690558
Total Pages : 296 pages
Book Rating : 4.54/5 ( download)

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Download or read book Modern Folk Devils written by Martin Demant Frederiksen and published by Helsinki University Press. This book was released on 2021-12-13 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: The devilish has long been integral to myths, legends, and folklore, firmly located in the relationships between good and evil, and selves and others. But how are ideas of evil constructed in current times and framed by contemporary social discourses? Modern Folk Devils builds on and works with Stanley Cohen’s theory on folk devils and moral panics to discuss the constructions of evil. The authors present an array of case-studies that illustrate how the notion of folk devils nowadays comes into play and animates ideas of otherness and evil throughout the world. Examining current fears and perceived threats, this volume investigates and analyzes how and why these devils are constructed. The chapters discuss how the devilish may take on many different forms: sometimes they exist only as a potential threat, other times they are a single individual or phenomenon or a visible group, such as refugees, technocrats, Roma, hipsters, LGBT groups, and rightwing politicians. Folk devils themselves are also given a voice to offer an essential complementary perspective on how panics become exaggerated, facts distorted, and problems acutely angled. Bringing together researchers from anthropology, sociology, political studies, ethnology, and criminology, the contributions examine cases from across the world spanning from Europe to Asia and Oceania.

Author : Greg O'Brien
Publisher : Good Night books
ISBN 13 : 0991340191
Total Pages : 309 pages
Book Rating : 4.94/5 ( download)

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Download or read book On Pluto: Inside the Mind of Alzheimer's written by Greg O'Brien and published by Good Night books. This book was released on 2018-02-27 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book about living with Alzheimer’s, not dying with it. It is a book about hope, faith, and humor—a prescription far more powerful than the conventional medication available today to fight this disease. Alzheimer’s is the sixth leading cause of death in the US—and the only one of these diseases on the rise. More than 5 million Americans have been diagnosed with Alzheimer’s or a related dementia; about 35 million people worldwide. Greg O’Brien, an award-winning investigative reporter, has been diagnosed with early-onset Alzheimer's and is one of those faceless numbers. Acting on long-term memory and skill coupled with well-developed journalistic grit, O’Brien decided to tackle the disease and his imminent decline by writing frankly about the journey. O’Brien is a master storyteller. His story is naked, wrenching, and soul searching for a generation and their loved ones about to cross the threshold of this death in slow motion. On Pluto: Inside the Mind of Alzheimer’s is a trail-blazing roadmap for a generation—both a “how to” for fighting a disease, and a “how not” to give up!

Author : Robert I. Rotberg
Publisher : Springer
ISBN 13 : 3319940570
Total Pages : 322 pages
Book Rating : 4.71/5 ( download)

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Download or read book Corruption in Latin America written by Robert I. Rotberg and published by Springer. This book was released on 2018-10-19 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the newest and one of the very few existing examinations of the full nature of corruption throughout Central and South America. In detailed chapters written by experts with extensive in-country experience, it reveals the political and economic roots and consequences of corruption in Argentina, Bolivia, Brazil, Colombia, Guatemala, Honduras, Mexico, and Peru. The editor’s introduction and conclusion texts synthesize their work and provides an over-arching view of corrupt practices and anti-corruption initiatives throughout Latin America. Corruption in Latin America shows the extent to which corrupt practices engulf each of the countries discussed, the involvement of political and corporate entities in the pursuit of ill-gotten gains, and the drag on development caused by corruption in each political entity. The book will be of interest for social scientists, political actors and social activists involved in the fight against corruption in Latin America by providing in-depth analyses of the topic and discussing how best to pursue anti-corruption efforts through civil society actions, judicial endeavors, legal shifts, or elections.

Author : Gretchen Fierle
Publisher :
ISBN 13 : 9781532386626
Total Pages : pages
Book Rating : 4.21/5 ( download)

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Download or read book Fish Rot from the Head Down written by Gretchen Fierle and published by . This book was released on 2018-09-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Author : David Bellos
Publisher : Farrar, Straus and Giroux
ISBN 13 : 0865478724
Total Pages : 384 pages
Book Rating : 4.25/5 ( download)

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Download or read book Is That a Fish in Your Ear? written by David Bellos and published by Farrar, Straus and Giroux. This book was released on 2011-10-11 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times Notable Book for 2011 One of The Economist's 2011 Books of the Year People speak different languages, and always have. The Ancient Greeks took no notice of anything unless it was said in Greek; the Romans made everyone speak Latin; and in India, people learned their neighbors' languages—as did many ordinary Europeans in times past (Christopher Columbus knew Italian, Portuguese, and Castilian Spanish as well as the classical languages). But today, we all use translation to cope with the diversity of languages. Without translation there would be no world news, not much of a reading list in any subject at college, no repair manuals for cars or planes; we wouldn't even be able to put together flat-pack furniture. Is That a Fish in Your Ear? ranges across the whole of human experience, from foreign films to philosophy, to show why translation is at the heart of what we do and who we are. Among many other things, David Bellos asks: What's the difference between translating unprepared natural speech and translating Madame Bovary? How do you translate a joke? What's the difference between a native tongue and a learned one? Can you translate between any pair of languages, or only between some? What really goes on when world leaders speak at the UN? Can machines ever replace human translators, and if not, why? But the biggest question Bellos asks is this: How do we ever really know that we've understood what anybody else says—in our own language or in another? Surprising, witty, and written with great joie de vivre, this book is all about how we comprehend other people and shows us how, ultimately, translation is another name for the human condition.